BottleChallenge - Find Free Water Refill Stations

1. Program overview

EcoDrops is the loyalty and rewards program of BottleChallenge, operated by BrainGreen Foundation. You receive EcoDrops for refills you record at participating points, and for adding a refill point that our moderators approve.

EcoDrops are virtual points with no monetary value. They cannot be exchanged for cash, sold, or transferred to other users. EcoDrops can only be redeemed for rewards within the BottleChallenge EcoDrops Store.

These EcoDrops Rewards Terms supplement our general Terms of Service. By participating in the EcoDrops program, you agree to both.

2. Eligibility

To participate in the EcoDrops program, you must:

Have a registered BottleChallenge account
Be at least 16 years old
Agree to these EcoDrops Rewards Terms and our general Terms of Service
Not have a suspended or terminated account

Participation is free. There is no purchase or payment required to earn or redeem EcoDrops.

3. Earning EcoDrops

3.1 How to earn

The table below is the complete list. There is no other way to receive EcoDrops, apart from a correction we make to your balance to put right an error. In particular, there is no reward for writing a review, and no review feature exists on BottleChallenge. We do not currently run point-earning challenges or promotions. If we introduce one, this table will be updated before it starts.

Activity	EcoDrops earned	Conditions
Record a refill (NFC scan)	+5 EcoDrops	At a participating location, by scanning its NFC tag. Up to 2 refills per location per day.
Welcome bonus	+10 EcoDrops	Granted once, when you complete your first refill
Suggest a new location	+5 EcoDrops	After the location is approved by moderators
Location bonus	Set per location	Some locations add an extra amount on top of the refill. It is credited by the same scan, only when that refill itself earns points. Most locations add nothing.
Invite a friend	+1 EcoDrop	Paid to you once the person you invited completes their first refill, not when they sign up

3.2 Daily earning limits

To keep the programme fair, refills are capped at 2 per location per day. Scans beyond that limit are recorded but do not earn EcoDrops. Individual locations may be set to a different limit, and we may adjust these limits at any time.

A refill only counts when you scan the location's own NFC tag on site. Each scan is verified, and repeated or copied scans are rejected.

3.3 Point values

EcoDrops point values for each activity are subject to change. We will provide reasonable notice of changes. Points earned before a change retain their value.

4. Balance & expiration

4.1 Viewing your balance

Your current EcoDrops balance is visible in your Dashboard Wallet. A complete transaction history is available, showing all earned and redeemed points.

4.2 Expiration

EcoDrops expire in batches rather than all at once. Every time you earn EcoDrops, that amount forms its own batch with a life of 6 months from the day you earned it.

When you spend EcoDrops, the batch closest to expiring is always used first, so your oldest points are the ones that get used rather than lost.

If you record a refill while your oldest batch is within 30 days of expiring, that batch is extended once by a further 30 days. Staying active therefore protects the points you already earned.

Expired EcoDrops are removed from your balance and shown in your transaction history, so you can always see what expired and when.

4.3 Non-transferability

EcoDrops are personal to your account and cannot be:

Transferred to another user
Sold, bartered, or exchanged for cash or cryptocurrency
Combined with another account's balance
Inherited or transferred upon death

5. Redeeming EcoDrops

5.1 EcoDrops Store

EcoDrops can be redeemed for rewards in the EcoDrops Store. Available rewards include vouchers, discounts, and experiences provided by our Reward Partners (cinemas, theatres, museums, restaurants, and other venues).

5.2 Redemption process

Browse available rewards in the EcoDrops Store
Select a reward and confirm you have sufficient EcoDrops
Click "Redeem" to exchange your EcoDrops for the reward
Receive a unique voucher code in your Wallet
Present the voucher code at the partner venue

5.3 Availability

Rewards are subject to availability and may be limited in quantity. Reward Partners may impose additional conditions (e.g., valid days, minimum spend). These conditions are displayed on the reward's detail page before redemption.

6. Vouchers & digital rewards

6.1 Voucher codes

When you redeem EcoDrops for a reward, you receive a unique voucher code. This code is:

Personal and non-transferable
Single-use only
Valid for the period stated on the voucher, set by the Reward Partner (most commonly 30 days)
Subject to the terms set by the Reward Partner

6.2 Voucher expiration

Each voucher has an expiration date clearly displayed in your Wallet and on the voucher detail page. Expired vouchers cannot be used or exchanged. EcoDrops spent on expired vouchers are not refunded.

6.3 Partner responsibility

Rewards are provided by independent Reward Partners. BrainGreen Foundation facilitates the exchange but is not responsible for:

The quality of partner services or products
Partner venue closures or changes
Partner refusal to honour a valid voucher (contact us if this happens)

7. EcoDrops Store terms

7.1 No monetary transactions

The EcoDrops Store operates exclusively on EcoDrops points. No real money is exchanged between BottleChallenge and users for rewards. The Store is a loyalty redemption program, not an e-commerce platform.

7.2 Pricing

Reward "prices" are expressed in EcoDrops. These values are set at our discretion and may change. Price changes do not affect rewards already redeemed.

7.3 No guarantee of availability

We do not guarantee that specific rewards will be available at any given time. Rewards may be added, modified, or removed without notice.

7.4 Consumer protection

Your consumer rights are not switched off because you paid in EcoDrops rather than money. Directive (EU) 2019/770 applies to this Service even though it is free, because you provide personal data, so what we supply must match its description and be fit for its ordinary purpose. Where the law of your country gives you a withdrawal or return right, that right stands. Nothing in these terms takes away a right you have that cannot be excluded by agreement.

Section 8 describes how we handle a reward that is not honoured, and it is meant to meet those rights in practice rather than replace them.

8. Cancellation & refund policy

8.1 Before using a voucher

If you have redeemed EcoDrops for a reward but have not yet used the voucher code, you may request a reversal (EcoDrops refund) by contacting us at [email protected] within 90 days of obtaining the reward. We will restore the EcoDrops to your balance and invalidate the voucher. After 90 days the in-app route closes, but you can still write to us and we will look at it, and this window does not affect any right you have under the law of your country.

8.2 After using a voucher

Once a voucher has been used (marked as redeemed at a partner venue), no refund of EcoDrops is possible.

8.3 Partner issues

If a Reward Partner refuses to honour a valid, non-expired voucher, or if the experience significantly differs from the reward description, contact us at [email protected]. We pass the report to the reward partner, who has five calendar days to respond. If they do not respond in that time, we resolve the report in your favour automatically: your EcoDrops are returned and the voucher is cancelled. If they do respond, a moderator decides, and we will tell you the outcome and the reason for it.

9. Fair use & anti-fraud

We take program integrity seriously. Any attempt to earn EcoDrops through fraudulent means will result in permanent account termination.

The following activities are strictly prohibited:

Creating multiple accounts to earn extra points
Using bots, scripts, or automated tools to simulate refill visits
Falsifying location visits or check-ins
Manipulating NFC scanning (e.g., scanning without actually refilling)
Submitting refill points that do not exist, or spam content, to obtain points
Self-referral schemes or circular referral networks
Attempting to sell, buy, or trade EcoDrops or vouchers outside the platform
Exploiting bugs or technical errors to earn undeserved points

Consequences: Violations may result in forfeiture of all EcoDrops, revocation of unredeemed vouchers, and permanent account suspension. We may pursue legal action in cases of significant fraud.

10. Program modifications

BrainGreen Foundation reserves the right to modify the EcoDrops program at any time, including:

Changing the number of EcoDrops earned per activity
Adding or removing earning opportunities
Modifying redemption values of rewards
Changing expiration policies
Adjusting daily earning limits
Temporarily suspending or permanently discontinuing the program

We will provide at least 30 days' notice for material changes to the program, such as changes to expiration policies or program discontinuation. Notice will be provided via email and/or in-app notification. Minor changes (e.g., adjusting point values) may take effect immediately.

If the program is discontinued, you will have at least 90 days to redeem your remaining EcoDrops balance.

11. Account termination

If your BottleChallenge account is terminated (by you or by us), your EcoDrops balance is forfeited. Unredeemed vouchers may also be invalidated.

If you wish to delete your account, we recommend redeeming any remaining EcoDrops and using any active vouchers before requesting account deletion.

12. Limitation of liability

The EcoDrops program is provided "as is" without warranties. To the maximum extent permitted by law:

EcoDrops have no cash value and their loss does not constitute financial damages
BrainGreen Foundation is not liable for rewards provided by third-party Reward Partners
We are not liable for technical issues that temporarily prevent earning or redemption
Our liability in connection with the EcoDrops programme is governed by sections 13 and 14 of the Terms of Service, including the carve-outs stated there. There is no separate, lower cap for EcoDrops.

13. General provisions

Governing law: These terms are governed by the laws of Poland, consistent with our general Terms of Service
Severability: If any provision is found unenforceable, the remaining provisions continue in effect
Entire agreement: Together with our Terms of Service and Privacy Policy, these terms constitute the complete agreement regarding the EcoDrops program
Language: We publish this document in English and in Polish. If you are a consumer habitually resident in Poland, the Polish version is the binding one. For everyone else the English version prevails if a translation differs. Both are available at any time, and a link to the other one sits at the top of this page.

14. Contact

For questions about the EcoDrops program:

EcoDrops & rewards support

[email protected]

Report fraud or abuse