Terms of service
Please read these terms carefully
Table of contents
1. Acceptance of terms
Welcome to BottleChallenge! These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and BrainGreen Foundation ("we," "us," or "our"), operating as BottleChallenge.
By accessing or using our mobile application, website, and related services (collectively, the "Service"), you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Service.
These Terms apply to all users, including visitors, registered users, partners, and any other persons who access or use the Service.
Important: By using BottleChallenge, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy.
2. Description of service
BottleChallenge is an environmental initiative that helps users find free water refill points around the world. Our Service includes:
- Map and discovery: an interactive map showing water refill stations, cafés, restaurants, and other locations offering free water refills
- User accounts: personal accounts to save favorites, track visits, and earn rewards
- EcoDrops rewards: a points-based system rewarding users for sustainable behavior
- Partner program: tools for businesses to join our network and offer refills to users
- NFC/QR scanning: NFC tags and QR codes at participating locations that users can scan to verify refill visits and earn EcoDrops
- EcoDrops shop: a reward store where users can spend earned EcoDrops on experiences, vouchers, and other rewards from our reward partners
- Donations: the ability to support the project through monetary donations processed via WhyDonate
- Community features: ratings, reviews, and photos shared by users
We reserve the right to modify, suspend, or discontinue any part of the Service at any time without prior notice.
3. Eligibility
To use the Service, you must:
- Be at least 16 years old (or the age of digital consent in your jurisdiction)
- Have the legal capacity to enter into a binding agreement
- Not be prohibited from using the Service under applicable laws
- Provide accurate and complete information during registration
If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.
Minors: If you are between 16 and 18 years old, you confirm that you have obtained parental or guardian consent to use the Service.
4. Account registration
4.1 Creating an account
Some features require you to create an account. When registering, you agree to:
- Provide accurate, current, and complete information
- Keep your account information updated
- Maintain the security of your password
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized access
4.2 Account security
You are solely responsible for maintaining the confidentiality of your login credentials. We are not liable for any loss or damage arising from your failure to protect your account.
4.3 One account per user
Each user may maintain only one personal account. Creating multiple accounts to abuse the rewards system or circumvent restrictions is prohibited.
5. User conduct
When using the Service, you agree NOT to:
Prohibited activities
- Violate any applicable laws, regulations, or third-party rights
- Post false, misleading, or inaccurate information about refill locations
- Harass, abuse, threaten, or intimidate other users
- Upload malicious code, viruses, or harmful content
- Attempt to gain unauthorized access to the Service or other accounts
- Use bots, scrapers, or automated tools without permission
- Manipulate ratings, reviews, or the rewards system
- Impersonate any person or entity
- Spam or send unsolicited communications
- Use the Service for commercial purposes without authorization
- Interfere with or disrupt the Service or servers
- Circumvent any security measures or access controls
We reserve the right to investigate and take appropriate action against anyone who violates these rules, including removing content, suspending accounts, and reporting to law enforcement.
6. User content
6.1 Your content
You may submit content to the Service, including reviews, ratings, photos, comments, and location information ("User Content"). You retain ownership of your User Content, but grant us certain rights as described below.
6.2 License grant
By submitting User Content, you grant BottleChallenge a worldwide, non-exclusive, royalty-free, transferable license to use, reproduce, modify, adapt, publish, translate, distribute, and display such content in connection with the Service.
6.3 Content standards
Your User Content must not:
- Be false, misleading, or deceptive
- Infringe intellectual property rights of others
- Contain defamatory, obscene, or offensive material
- Include personal information of others without consent
- Promote illegal activities or harmful behavior
6.4 Content moderation
We may, but are not obligated to, review, monitor, or remove User Content at our discretion. We are not responsible for User Content posted by third parties.
7. Intellectual property
7.1 Our intellectual property
The Service, including its design, features, content, trademarks, logos, and software, is owned by BrainGreen Foundation and protected by intellectual property laws. You may not copy, modify, distribute, or create derivative works without our written permission.
7.2 Trademarks
"BottleChallenge," "EcoDrops," and related logos are trademarks of BrainGreen Foundation. You may not use these marks without our prior written consent.
7.3 Feedback
If you provide suggestions, ideas, or feedback about the Service, you grant us the right to use such feedback without any obligation to you.
8. EcoDrops rewards program
8.1 Earning EcoDrops
Users can earn EcoDrops points through various activities, including:
- Recording refill visits at participating locations
- Adding new refill stations to the map
- Writing reviews and uploading photos
- Referring new users
- Participating in special challenges and events
8.2 Redeeming EcoDrops
EcoDrops can be redeemed for rewards in our shop, including discounts, merchandise, and donations to environmental causes. Redemption options may vary and are subject to availability.
8.3 Program rules
- EcoDrops have no cash value and cannot be sold or transferred
- Points may expire after 12 months of account inactivity
- We reserve the right to modify point values, rewards, and program rules
- Fraudulent activity will result in forfeiture of points and account termination
- We may cap the number of points earned per day or activity
For complete details about earning, redeeming, and managing EcoDrops, including the full point values table and refund policy, please see our EcoDrops Rewards Terms.
9. Partner locations
9.1 Third-party locations
The Service displays information about water refill locations operated by third parties. We do not own, operate, or control these locations and are not responsible for:
- The availability or quality of water at any location
- The accuracy of information provided by partners
- The conduct of staff at partner locations
- Any interactions between users and partners
9.2 No endorsement
Listing a location on BottleChallenge does not constitute an endorsement or recommendation. Users should exercise their own judgment when visiting locations.
9.3 Partner obligations
Partners who join our network agree to separate Partner Terms of Service governing their participation and obligations.
10. NFC/QR tag scanning
10.1 How it works
BottleChallenge uses NFC (Near Field Communication) tags and QR (Quick Response) codes placed at participating refill locations. When you scan a tag, we verify your presence at the location and award EcoDrops to your account.
10.2 Data collected
When you scan a tag, we collect:
- The tag's unique identifier (UID)
- Timestamp of the scan
- Your approximate GPS location (if location permissions are granted)
- Your device type and NFC/camera capability
This data is used to verify your visit, prevent fraud, and award the correct number of EcoDrops. For full details, see our Privacy Policy.
10.3 Usage rules
- You must be physically present at the location to scan a tag
- Cooldown periods may apply between consecutive scans at the same location
- GPS spoofing, tag cloning, or automated scanning is strictly prohibited
- Tampering with, moving, or damaging physical tags is prohibited
10.4 NFC compatibility
NFC scanning requires a compatible device and browser (currently Chrome on Android). QR code scanning is available on all devices with a camera. We make no guarantee that NFC scanning will work on all devices.
For complete rules about scanning, fraud prevention, and tag usage, see our Acceptable Use Policy.
11. Donations
11.1 Donation processing
Donations to BottleChallenge (BrainGreen Foundation) are processed through WhyDonate, a third-party payment processor. By making a donation, you also agree to WhyDonate's terms and privacy policy.
11.2 Use of funds
All donations are used to support BottleChallenge's mission, including platform development, server infrastructure, NFC/QR tag production, marketing, and operational costs.
11.3 Refunds
Donations are voluntary and generally non-refundable. In exceptional circumstances (e.g., duplicate charges, incorrect amounts), contact us within 14 days at [email protected].
11.4 Tax information
BrainGreen Foundation is a registered Polish foundation (KRS: 0000964547). Donations may be tax-deductible depending on your jurisdiction. We can provide donation confirmations upon request.
For complete donation terms including recurring donations and cancellation, see our Donation Terms.
12. EcoDrops shop
12.1 Overview
The EcoDrops shop allows users to redeem earned EcoDrops for rewards provided by our reward partners, including vouchers, experiences, and other items.
12.2 Purchasing rewards
- Rewards are purchased exclusively with EcoDrops — no real currency is involved
- Availability of rewards is subject to stock and partner participation
- Once redeemed, a unique voucher code is generated for the reward
- Voucher codes are personal, non-transferable, and may have expiration dates
12.3 Reward partner responsibilities
Rewards are provided by third-party reward partners. BottleChallenge is not responsible for the quality, availability, or fulfillment of rewards. Disputes regarding redeemed rewards should first be directed to the reward partner.
12.4 Refunds
EcoDrops spent on rewards are generally non-refundable. If a reward partner fails to honor a valid voucher, contact us and we will work to resolve the issue, which may include restoring your EcoDrops.
13. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE"
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE
- WARRANTIES OF NON-INFRINGEMENT
- WARRANTIES THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE
- WARRANTIES REGARDING THE ACCURACY OR RELIABILITY OF ANY INFORMATION
We do not warrant that:
- Refill locations will be open, available, or offer free water
- Water quality at any location meets any particular standard
- Information provided by users or partners is accurate or current
- The Service will meet your specific requirements
14. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, BRAINGREEN FOUNDATION AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AND AGENTS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO:
- LOSS OF PROFITS, DATA, OR GOODWILL
- SERVICE INTERRUPTION OR COMPUTER DAMAGE
- COST OF SUBSTITUTE SERVICES
- ANY DAMAGES ARISING FROM YOUR USE OF THE SERVICE
In jurisdictions that do not allow the exclusion of certain warranties or limitation of liability, our liability shall be limited to the maximum extent permitted by law.
Maximum liability: In no event shall our total liability exceed the greater of (a) the amount you paid us in the 12 months preceding the claim, or (b) €100.
15. Indemnification
You agree to indemnify, defend, and hold harmless BrainGreen Foundation, its affiliates, officers, directors, employees, and agents from any claims, damages, losses, liabilities, and expenses (including legal fees) arising from:
- Your use of the Service
- Your User Content
- Your violation of these Terms
- Your violation of any third-party rights
- Any dispute between you and another user or partner
16. Termination
16.1 Termination by you
You may stop using the Service at any time. To delete your account, contact us at [email protected] or use the account deletion feature in settings.
16.2 Termination by us
We may suspend or terminate your access to the Service at any time, with or without cause, and with or without notice. Reasons for termination may include:
- Violation of these Terms
- Fraudulent or illegal activity
- Extended period of inactivity
- Request by law enforcement
- Discontinuation of the Service
16.3 Effect of termination
Upon termination, your right to use the Service ceases immediately. We may delete your account data, including accumulated EcoDrops. Provisions that by their nature should survive termination will remain in effect.
17. Dispute resolution
17.1 Informal resolution
Before filing any formal dispute, you agree to first contact us at [email protected] to attempt to resolve the matter informally. We will try to resolve disputes within 30 days.
17.2 Governing law
These Terms are governed by the laws of Poland, without regard to conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
17.3 Jurisdiction
For EU residents, disputes may be resolved in the courts of your country of residence. For other users, you agree to the exclusive jurisdiction of the courts in Warsaw, Poland.
17.4 EU dispute resolution
If you are an EU consumer, you may use the EU Online Dispute Resolution platform at ec.europa.eu/consumers/odr.
17.5 Class action waiver
To the extent permitted by law, you agree to resolve disputes individually and waive any right to participate in class actions or collective proceedings.
18. Changes to terms
We may modify these Terms at any time. When we make material changes, we will:
- Post the revised Terms with an updated "Last Updated" date
- Notify you via email or in-app notification (for significant changes)
- Provide at least 30 days' notice before changes take effect (where required by law)
Your continued use of the Service after the effective date constitutes acceptance of the revised Terms. If you do not agree to the changes, you must stop using the Service.
19. General provisions
19.1 Entire agreement
These Terms, together with our Privacy Policy, Cookie Policy, Acceptable Use Policy, and any other agreements referenced herein, constitute the entire agreement between you and BottleChallenge.
19.2 Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions will continue in full force and effect.
19.3 Waiver
Our failure to enforce any right or provision does not constitute a waiver of such right or provision.
19.4 Assignment
You may not assign or transfer your rights under these Terms. We may assign our rights to any affiliate or successor.
19.5 Force majeure
We are not liable for any failure to perform due to causes beyond our reasonable control, including natural disasters, war, terrorism, strikes, or government actions.
19.6 No third-party beneficiaries
These Terms do not create any rights for third parties, except as expressly stated.
19.7 Language
These Terms are written in English. If translated into other languages, the English version shall prevail in case of any discrepancy.
20. Contact information
For questions about these Terms of Service, please contact us:
General inquiries
[email protected]Legal matters
[email protected]BrainGreen Foundation
Warszawa, Polska
KRS: 0000964547 | NIP: 5252903313 | REGON: 521709494
Email: [email protected]
Website: BrainGreen Foundation website
