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BottleChallenge
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Accessibility Statement

Our commitment to digital accessibility for everyone

Last updated: 4 September 2026
Standard: WCAG 2.1 Level AA

Our commitment

BrainGreen Foundation is committed to ensuring that the BottleChallenge website (bottlechallenge.org) is accessible to everyone, including people with disabilities. We strive to meet the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA, as well as other applicable accessibility standards.

Everyone should be able to find a place to refill a bottle, use the app and take part, whatever assistive technology they rely on.

Accessibility features

These are the things we build for and check as we develop. We describe them as what we aim for rather than as a guarantee, because the conformance section below is honest that some parts of the site do not yet meet the standard.

Keyboard navigation

We build interactive elements to be reachable and operable by keyboard

Skip to content

A "Skip to main content" link is available on every page

Semantic HTML

Proper heading hierarchy and semantic elements throughout

Alt text

We add descriptive alternative text to images that carry meaning

Colour contrast

We choose text colours to meet the WCAG AA contrast ratio

Responsive design

Content adapts to all screen sizes and orientations

Focus indicators

Visible focus indicators for keyboard navigation

ARIA labels

ARIA attributes used where native HTML is insufficient

Form labels

All form inputs have associated labels

Error messages

Form errors are clearly communicated

Standards we follow

We aim to conform with the following standards and guidelines:

  • WCAG 2.1 Level AA. Web Content Accessibility Guidelines by the W3C
  • EN 301 549. European accessibility standard for ICT products and services
  • European Accessibility Act. Directive (EU) 2019/882, applicable from 28 June 2025. Article 4(5) exempts microenterprises that provide services, and we currently fall within that exemption. We aim to meet the standard anyway, and we say this so that our commitment is understood as voluntary rather than overstated

Conformance status

We believe that bottlechallenge.org is partially conformant with WCAG 2.1 Level AA. "Partially conformant" means that some content may not fully conform to all success criteria.

Known limitations

Despite our efforts, some areas may have accessibility challenges:

  • Interactive map: the map is drawn with MapLibre and has limited screen reader support. A text list of locations gives the same information by another route
  • Third-party pages: the Stripe payment pages used for donations are outside our control, and we cannot guarantee they meet the same standard
  • Dynamic content: Some dynamically loaded content may not be immediately announced by screen readers
  • Complex data tables: Some data tables in the partner dashboard may need improved screen reader navigation

We are actively working to address these limitations and improve accessibility across all parts of the website.

Tested with assistive technologies

We test our website with the following tools and technologies:

  • VoiceOver (macOS/iOS)
  • NVDA (Windows)
  • Chrome DevTools Accessibility audit
  • axe browser extension
  • Lighthouse accessibility audit

Feedback & contact

We welcome your feedback on the accessibility of BottleChallenge. If you encounter any accessibility barriers, please let us know so we can fix them:

General contact

Contact page

When reporting an accessibility issue, please include:

  • The page or feature where you encountered the issue
  • A description of the problem
  • The assistive technology you were using (if applicable)
  • Your browser and operating system

We aim to respond to accessibility feedback within 5 business days and resolve issues as quickly as possible.

Enforcement procedure

If you are not satisfied with our response to your accessibility concern, you may contact your local enforcement authority:

Because we currently fall within the microenterprise exemption in Article 4(5) of the European Accessibility Act, no national enforcement body under that Act has jurisdiction over us, and it would be misleading to send you to one. General equal treatment and disability discrimination law in your country may still apply, and you are always free to raise a complaint under it.

  • Write to us first at the address above. We read every message and we will tell you what we can and cannot fix, and when.
  • If our answer does not satisfy you, a consumer or equal treatment body in your own country can advise you on what options you have.
  • If our size changes so that the Act applies to us, we will name the competent enforcement body here.

Continuous improvement

Accessibility is an ongoing effort. We regularly:

  • Audit our website for accessibility compliance
  • Learn from the accessibility feedback we receive and apply it
  • Include accessibility requirements in our development process
  • Update this statement as we make improvements

This statement was prepared on 4 September 2026 and is reviewed at least annually.